關(guān)于火車(chē)服務(wù)的英語(yǔ)投訴信

　　Dear Sir/Madam, 　　This morning I took one of your trains from Brighton to Hastings, and I am writingto give my feedback on several aspects of the service, as I am far from satisfied. 　　To begin with, the train was half an hour late departing, which meant I had to rushto a business appointment at the other end. Almost as bad, I found the attitude of yourstaff left much to be desired. They were not clear about the timetable and were ratheroffhand answering my inquiries. To cap it all, the seats were very uncomfortable andthe coverings were shabby and stained. For passengers who will be on the train along time, this must be almost unbearable. 　　These problems deserve your immediate attention so that the service will improveas soon as possible and traveling on your trains can be a more pleasant experience. 　 　Yours faithfully, 　 　Kate Lu
翻譯如下:

　　尊敬的先生/女士: 　　我今天早上剛剛乘坐過(guò)你們從布萊頓到黑斯廷斯的火車(chē).我寫(xiě)此信的目的是想對(duì)你們的服務(wù)提一些意見(jiàn).因?yàn)槲液懿粷M(mǎn)意。 　　首先.火車(chē)晚點(diǎn)了半小時(shí)才開(kāi).這就意味著我下車(chē)后要倉(cāng)促趕赴商務(wù)約會(huì),。同樣糟糕的是.我發(fā)現(xiàn)你們的工作人員對(duì)很多事情都不清楚.他們不熟悉火車(chē)時(shí)間表,，而且在回答乘客問(wèn)題時(shí)態(tài)度也不好。更嚴(yán)重的是.火車(chē)上的座位非常破而且不舒服對(duì)于那些要在車(chē)上待很久的乘客來(lái)說(shuō).坐在這種椅子上簡(jiǎn)直是無(wú)法忍受的. 　　上述問(wèn)題你們需要馬上重視.那樣才能盡可能快地改進(jìn)你們的服務(wù),，使乘坐你們的火車(chē)變得更加愉快,。 　　你忠誠(chéng)的 　 　凱特.魯

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